Privacy Policy
Artisanal Narratives operates this online platform and is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit and use our service.
Information We Collect
We collect information that you provide directly to us when you use our site, such as when you contact us, subscribe to our newsletters, or use our services related to media outreach, interview coordination, press release writing, digital promotion, media training, public relations strategy, or content creation. This information may include identifying details and professional information relevant to the services you are seeking or providing.
We may also collect information automatically as you navigate through our site. This may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- Develop new products, services, features, and functionality.
- Find and prevent fraud.
Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so. This includes processing necessary for:
- The performance of a contract with you (e.g., to provide the services you request).
- Compliance with a legal obligation.
- Our legitimate interests (e.g., improving our services, marketing, fraud prevention), provided these interests are not overridden by your rights.
- Your consent, which we will obtain where required.
Data Security
We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We retain personal information only for as long as is necessary for the purposes set out in this privacy policy. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for instance, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Sharing Your Information
We may share your information with trusted third parties who perform services on our behalf, such as hosting providers, analytics providers, and service providers assisting with our media and public relations activities. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
International Data Transfers
Artisanal Narratives is based in India. Your information may be stored and processed in India or any other country where we or our service providers operate facilities. By using our service, you understand and agree that your information may be transferred to facilities outside of your country of residence. We will take steps to ensure that any such transfers are subject to appropriate safeguards as required by applicable law, such as standard contractual clauses.
Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and use information about your use of our service. You can control the use of cookies at the individual browser level.
Links to Third-Party Websites
Our service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us by mail at:
Artisanal NarrativesC-401, Lotus Park Building, Veera Desai Road, 4th Floor
Mumbai, Maharashtra, 400053, India